Sunday, April 5, 2020

COVID-19 outbreak, certain airlines have confirmed their policy for cancellation with a full refund, and date change without penalty.


COVID-19 outbreak, certain airlines have confirmed their policy for cancellation with a full refund, and date change without penalty.


Domestic Airlines


Air India – Travel dates: From 23-Mar-2020 to 30-Apr-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, the fare difference will apply)
                   No-Show charges will be waived off, a ticket to be protected at full value. No need to cancel till you decide to travel.
                   Date change or sector change allowed
                   Changes should be done before 30-Sep-2020



Indigo – Amendment Policy
   Travel date: Up to 30-Sep-2020
   1 free amendment allowed (penalty charges waived off, fare difference apply)
   Changes are permissible 3 days prior to departure
Cancellation Policy
   Travel date: Up to 30-Apr-2020
   Free cancellations allowed (full refund of the cancellation amount will be created as a credit-note)
   Credit-note will be valid till 30-Sept-2020 and can be used to make a booking for the same passenger only



Goair – Travel dates: On or before 14th April 2020
   Free cancellations not allowed (penalty will be charged by the airline)
   The Free amendment allowed (penalty charges waived off, the fare difference will apply)
   Applicable also on No-Shows
   Flight can be rescheduled for up to 1 year from the original date of travel
Travel dates: From 15-Apr-2020 to 30-Sep-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, the fare difference will apply)
   Amended travel date should be before 30-Sep-2020 ========================================================

Air Aisa – Travel dates Upto 14th April 2020 (only for domestic flight)
   Free Cancellations not allowed (penalty will be charged by the airline)
   Only flights with travel date 22-Mar-2020 will get a full refund on a cancellation or no show
   Free Amendment allowed (penalty charges waived off, the fare difference will apply)


Spicejet For flights canceled for travel between 25th March and 14th April 2020
   A full refund of the cancellation amount will be created as credit-note
   Credit-note will be valid for 1 year from the original date of travel and can be used to make a booking for the same passenger only
Booking date: On or before 13-Mar-2020
Travel date: On or before 31-Mar-2020
   Applicable on both Domestic and International flights
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference apply)
                   Amended travel date should be on or before 30-Apr-2020
Booking date: After 14-Mar-2020
Travel date: No restrictions
   Applicable on both Domestic and International flights
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference apply)
                   Amended travel date should be on or before 30-Sep-2020



Vistara – For flights cancelled for travel between 25th March and 14th April 2020
   No full refund available on cancellation
   1 free Amendment allowed (penalty charges waived off, the fare difference will apply)
Booking date: On or before 31-Mar-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, the fare difference will apply)
                   New travel date should be before 31-Dec-2020


Airindia Express – Travel date between 01-Mar-2020 to 30-Apr-2020
   Free Cancellations not allowed (penalty charges applicable)
   The Free amendment allowed (penalty charges waived off, the fare difference will apply)



Turkish Airlines
Booking date: On or before 20-Mar-2020
Travel date: On or before 31-Dec-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)
                   New travel date should be before 28-Feb-2021

International  Airlines

Air Canada:-
Booking date: till 04-Mar-2020
Travel date before 30-Apr-2020
   Applicable on both Domestic and International flights
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)
                   New travel date should be before 31-Dec-2020
                   Cancellation allowed 24 hours prior to departure
Booking date: From 04-Mar-2020 to 31-Mar-2020
Travel date: No restrictions
   Applicable on both Domestic and International flights
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)
                   New travel date should be before 31-Dec-2020
                   Cancellation allowed 24 hours prior to departure


Air France
Booking date: Up to 31-Mar-2020
Travel dates: Up to 31-May-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)


Kuwait Airways
Booking date: No restrictions
Travel dates: Up to 30-Apr-2020
   Free Cancellations allowed (penalty charges waived off)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)
                   Amended travel date should be before 31-Dec-2020


Singapore Airlines
Booking date: Up to 15-Mar-2020
Travel date: Up to 31-May-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)


Air Arabia
Booking date: On or before 31-Mar-2020
Travel dates: On or before 31-Dec-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, the fare difference will apply)
                   Tickets should be amended at least 72 hours before departure
                   Amended travel date should be before 31-Dec-2020


Lufthansa
Booking date: On or before 05-Mar-2020
Travel dates: Up to 30-Apr-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)
Booking date: From 06-Mar-2020 to 31-Mar-2020
Travel dates: Up to 30-Apr-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)
                   Amended travel date should be before 31-Dec-2020
                   Tickets should be unused


Flynas
Booking date: No restrictions
Travel date till 30-Apr-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)
                   Amended travel date should be on or before 05-Oct-2020
                   Only 1 change permissible per PNR


Ethiopian Airlines
Booking date: No restrictions
Travel date till 30-Jun-2020
   Free Cancellations allowed (penalty charges waived off)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)
                   Amended travel date should be before 31-Dec-2020


Air Mauritius
From India To Anywhere
From Anywhere To India
Booking date: till 30-Apr-2020
Travel date till 30-Jun-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)


RwandAir
Booking date from 09-Mar-2020 till 30-Apr-2020
Travel date till 30-Apr-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)


Philippine Airlines
Booking date till 31-Mar-2020
Travel date: No restrictions
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off the fare difference will apply)
                   Changes are permissible up to 7 days prior to departure
                   Only 1 change permissible


KLM Royal Dutch Airlines
Booking date till 31-Mar-2020
Travel date: till 31-May-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)


Biman Bangladesh Airlines
From UAE To Bangladesh
From Bangladesh To UAE
Booking date: No restrictions
Travel date: On or before 31-Mar-2020
   Free Cancellations allowed (penalty charges waived off)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)


Virgin Atlantic Airlines
Booking date: On or before 19-Mar-2020
Travel date: On or before 31-May-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)
    


United Airlines
Booking date: On or before 02-Mar-2020
Travel date: On or before 31-May-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, the fare difference will apply)
   New travel date should be before 31-Dec-2020
   An amendment should be done before 31-Dec-2020 or 12 months from original booking date, whichever earlier


China Southern
Booking date: On or before 24-Jan-2020
Travel date: On or before 10-Jun-2020
   Free Cancellations allowed (penalty charges waived off by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)


Kenya Airways
Booking date: No restrictions
Travel dates: Up to 31-May-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)


Qantas Airways
Booking date: No restrictions
Travel date: On or before 31-May-2020
   Free Cancellations allowed (penalty charges waived off)
   Free Amendment not allowed (penalty charges waived off, fare difference will apply)


Qatar Airways
Booking date: No restrictions
Travel date: On or before 30-Sep-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, the fare difference will apply)
   Changes are permissible 3 days prior to departure



Scandinavian Airways
From Scandinavia, US, and Asia To Scandinavia, US, and Asia
Booking date: From 05-Mar-2020 to 19-Mar-2020
Travel date: On or before 31-Aug-2020
   This is not applicable for flights wholly within Scandinavia
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)


Srilankan Airways
Booking date: On or before 31-Mar-2020
Travel date: No restrictions
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)
   New travel date should be on or before 31-Dec-2020
   Only 1 change permissible per PNR


Pakistan International Airways
Booking date: No restrictions
Travel date: From 16-Mar-2020 to 05-Apr-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, the fare difference will apply)
Booking date: No restrictions
Travel date: From 22-Mar-2020 to 28-Mar-2020
   Free Cancellations allowed (penalty charges waived off)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)


Thai Airways
Booking date: No restrictions
Travel date: No restrictions
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply) Free date change allowed for travel within 15-Dec-2020



Saudi Airways
Booking date: On or before 31-Mar-2020
Travel dates: On or before 15-Apr-2020
   Free Cancellations allowed (penalty charges waived off)
   Free Amendment not allowed.



Malaysia Airlines
Booking date: till 31-Mar-2020
Travel dates: On or before 21-Apr-2020
   Free Cancellations not allowed
   Free Amendment allowed up to 31-Dec-2020 (penalty charges waived off, the fare difference will apply)


Cathay Pacific
Booking date: till 17-Mar-2020
Travel dates: up to 31-May-2020
   Free Cancellations allowed (penalty charges waived off)
   Free Amendment allowed (penalty charges waived off, THEfare difference will apply)


Cathay Dragon
Booking date: till 17-Mar-2020
Travel dates: up to 31-May-2020
   Free Cancellations allowed (penalty charges waived off)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)


Cebu Pacific
Booking date: No restrictions
Travel dates: Upto 14-Apr-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)
   For flights canceled by the airline, the passenger is eligible for a full refund. For voluntary cancellations, full refund in form of travel fund available



Alitalia
From Italy To Anywhere
From Anywhere To Italy
Booking date: On or before 04-Mar-2020
Travel dates: Up to 03-Apr-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, the fare difference will apply)
   Amended travel date should be before 30-Jun-2020



Air Astana
Booking date: On or before 31-Jan-2020
Travel dates: till 15-Apr-2020
   Free Cancellations not allowed (penalty charges applicable)
   Free Amendment allowed (penalty charges waived off, the fare difference will apply)



Virgin Australia
From Sydney To Hong Kong
From Hong Kong To Sydney

Booking date: No restriction
Travel dates: till 30-Apr-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)
   Changes are permissible 1 days prior to departure
   Only 2 change permissible per PNR
Booking date: No restriction
Travel dates: till 30-Jun-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)
   Changes are permissible 1 days prior to departure
   Only 2 change permissible per PNR



Korean Air
Booking date: till 10-Mar-2020
Travel dates: till 31-Mar-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)



Jet Star
Booking date: till No restrictions
Travel dates: till 31-May-2020
   Free Cancellations allowed (penalty charges waived off)
   Free Amendment not allowed (penalty charges waived off, the fare difference will apply)
   Travel vouchers can be redeemed in one booking only within 6 months of issue, for travel within 12 months of new booking date



Emirates
Booking date: till 31-Mar-2020
Travel dates: No restrictions
   Free Cancellations not allowed (penalty charges applicable)
   Free Amendment allowed (penalty charges waived off, the fare difference will apply)
   An amendment should be done within 1 year from date of booking



Etihad Airways
Booking date: between 8-Mar-2020 to 7-Apr-2020
Travel dates: No restrictions
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)
   Only 1 change permissible per PNR
Booking date: No restriction
Travel dates: Up to 30-Jun-2020
   Free Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges and fare difference waived off)
   Changes can be made to the date or destination
   New travel date should be on or before 30-Jun-2020
   Only 1 change per PNR




Trujet
Booking date: No restrictions
Travel date between 25-Mar-2020 to 31-Mar-2020
   Free Cancellations allowed (penalty charges waived off by the airline)



Aeroflot
Booking date: On or before 31-May-2020
Travel dates: No restrictions
   Free Cancellations allowed (penalty charges waived off)
   Free Amendment allowed (penalty charges waived off, fare difference will apply)
   Amended travel date should be before 31-Dec-2020




Silk Air
Booking date: On or before 15-Mar-2020
Travel date: On or before 31-May-2020
   Fre Cancellations not allowed (penalty will be charged by the airline)
   Free Amendment allowed (penalty charges waived off, the fare difference will apply)
   New travel date should be on or before 31-Mar-2021




China Southern
Booking date: On or before 24-Jan-2020
Travel date: On or before 10-Jun-202
   Free Cancellations allowed (penalty charges waived off by the airline)
   Free Amendment allowed (penalty charges waived off, the fare difference will apply)

If your booking isn’t eligible policies and terms published by the airlines will continue to be updated in the coming weeks. If your travel dates are further out,

 Tag:  Airline Amendment Fee